1.What's your warranty terms?
We offer different warranty time for different years on product and components,please contact us for details.
2.What is your terms of payment?
T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
3.What is your terms of delivery?
EXW, FOB, CFR, CIF, DDU.
4.How about your delivery time?
Generally, it will take 30 to 45 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
5.Can you produce according to the samples?
Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
6.What is your sample policy?
We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost. When you release order we will return the sample fee . The sample time around 3 days for racks ,5-7 days for cycle carrier.
7.Do you test all your goods before delivery?
Yes, we will make test before delivery.
8.How does your factory do regarding the quality control?
Quality is our culture ，we have the laboratory in house .We always implement great importance to quality control from the very beginning to the end of production.Every product will be fully assembly and carefully tested before packing and shipping.
9.How do you make our business long-term and good relationship?
1. We keep good quality and competitive price to ensure our customers benefit;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
3. We flesh the catalog each year to follow the mark